The unit develops over 9.1 million residential lighting customers; signing contracts by electronic method reached 98.31%. Indicators related to operational quality such as reliability, power loss, customer satisfaction rating... gradually improved.
Dedicated transmission infrastructure connecting from EVNSPC office to 21 member power companies, 203 district-city electricity, 21 remote control centers, 243 110 kV substations and 9 affiliated units. Bandwidth from 1 Gbps to 10 Gbps, with physical redundancy of fiber over 85% of the connection.
An employee of Can Tho City Electricity Company controls the hot line repair system. Photo: EVNSPC
The database of shared software systems of EVNSPC is organized and stored by application, integrated into the shared data warehouse. Information technology application unit to improve corporate governance capacity, video conferencing system connecting from headquarters to 203 branches to save costs, uninterrupted power supply.
In the field of corporate governance, the corporation initially built and exploited big data, improved connection efficiency, and operated in the direction of an e-business.
At the beginning of last year, Vietnam Electricity Corporation launched the EVN-EVNConnect digital ecosystem, marking a step forward in the roadmap to become a digital enterprise by 2025. In this program, digital transformation at EVNSPC was implemented simultaneously. set. The unit has now completed a technical connection that integrates authentication services and citizen information sharing by citizen identification numbers with the national database for 21 member power companies. The company is currently connected with the General Department of Taxation, over 28 intermediary payment organizations and many authorities.
Technicians check, measure and record electricity indicators by Smartphone at Binh Duong Power Company. Photo: EVNSPC
Information technology application helps to modernize the metering system, exploit the software to collect electronic meter data remotely, support index recording and invoice calculation. The metering system of the electricity industry is more convenient to manage, and at the same time helps customers to actively monitor, look up and adjust electricity consumption.
EVNSPC also promotes online channels such as: National Public Service Portal, Zalo, applications, websites... Users can access electricity services anytime, anywhere, saving travel costs, supply process provide clear and transparent services. The payment is also diversified on the Internet: automatic debiting via banks - Internet Banking; e-wallets of intermediary organizations...
Users look up electronic invoices on the customer care application. Photo: EVNSPC
The company invests in the construction of the Construction Investment Management System (IMIS 2.0). Thereby, 1,883 bidding packages are implemented via electronic system, 1,645 contracts are evaluated and scored in 2022; 274 projects started to apply electronic diaries with 24,324 implemented electronic diaries. In addition, 630 projects have applied AI technology in image analysis to assess the quality of construction steps, 241 projects have applied MicroSoft Project to manage progress; over 1,400 projects are stored in electronic records...
EVNSPC also digitally transforms in many areas such as internal management; technical, safety and in the direction of operation. The company's representative said that the company defines digital transformation as a long-term and synchronous roadmap on a large scale. This process requires a lot of change and quick adaptation, a strategy with a clear divergence of resources to reduce risks and take advantage of opportunities to create momentum for success in the next period.
Minh Huy
